Georgia Employer

The Appointment Scheduling CSR is responsible for answering inquiries received through both telephone and email communication channels assisting in the coordination of care to Veterans and assisting in scheduling of Medical and Dental appointments. This job will require Veteran and Provider outreach and a referral will be used as the source to schedule and various systems will be utilized. Seeking professional and reliable candidates with excellent customer service skills, ability to navigate multiple systems and compassionate towards others.Job Duties:Contact assigned list of Veterans to determine their medical appointment scheduling preference (Provider and availability).Contact In-Network providers to schedule appointment within Veteran Preference and contracted time frames.Track all booked and arrived appointments for patients generated through outreach efforts.Ensure patient confidentiality with the handling of all patient health information and records.Communicate all issues...