8 remote jobs found in madison

Security Manager-Remote **United States** **New** Audit/Risk Management/Business Continuity Requisition # 21005507 Post Date 8 hours ago **JOB SUMMARY** Supervises employees responsible for guarding site premises of a complex property. On a routine basis, monitors security team performance to ensure security requirements are met. Sets policy for access control of the building. May be required to set parking regulations and manage reporting of fire and safety hazards. Reports atypical situations to senior level management. May oversee the use of electronic surveillance equipment. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Promotes positive public relations by ensuring security team is offering courteous service to all tenants, visitors, and guests. Supervises security staff, assigns/monitors work assignments, and ensures training is provided in life safety system, cardiopulmonary resuscitation (CPR), first aid, and...

**Company Summary** Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Customer Experience **Target Openings** 1 **Job Description Summary** The position is a key leader who will be helping to transform the organization through understanding our customers and their needs and helping to translate it to business outcomes. This position will work with a team to manage and oversee all customer, agent and employee listening. Responsibilities include leading foundational relationship programs, journey feedback, as well as transactional programs. Responsibilities include designing holistic listening programs...

Project Manager - Remote United States New Information Technology 11 hours agoPost Date 21201061Requisition # Apply for JobShare this JobSign Up for Job Alerts Come join us and grow your career with CTG! Apply with CTG for this exciting opportunity! Job Title:Project Manager Duration:Long term contract position Location:Remote – Anywhere in the US Pay:Dependent on experience Job Responsibilities: * Perform all responsibilities of Project Manager Brainstorm and define the structure for detailed Projects. * Ensure on-time execution and delivery of large Projects according to Project plan and budgets. * Manage costs, budget, schedule, quality, risk, Project Change, and communication of assigned Projects. * Play the lead role in planning, executing, monitoring, controlling and closing projects. * Plan and prioritize processes to align team and resources towards the most...

8776BR **Support Delivery Specialist- Remote** Madison New Jersey **Job Description** The **Support Delivery Specialist** will be responsible for incorporating proficiency and excellence to the customer support service delivery experience thereby building trust and credibility with each franchise brand. The candidate will work collaboratively across internal and external support and service teams, effectively addressing key challenges and implementing viable solutions as well as quality standards into the support delivery process that will enable a world class customer service experience. **Core Responsibilities:** + Build strong and effective relationships with internal/external customers experiencing service dissatisfaction in the support process + Proactively oversee proper handling of tickets and adherence to OLAs by L2/L3 resolver groups with an aim to drive backlog reduction and improve quality standards + Effectively collaborate on resolutions...

8775BR **Support Delivery Specialist- Remote** Madison New Jersey **Job Description** The **Support Delivery Specialist** will be responsible for incorporating proficiency and excellence to the customer support service delivery experience thereby building trust and credibility with each franchise brand. The candidate will work collaboratively across internal and external support and service teams, effectively addressing key challenges and implementing viable solutions as well as quality standards into the support delivery process that will enable a world class customer service experience. **Core Responsibilities:** + Build strong and effective relationships with internal/external customers experiencing service dissatisfaction in the support process + Proactively oversee proper handling of tickets and adherence to OLAs by L2/L3 resolver groups with an aim to drive backlog reduction and improve quality standards + Effectively collaborate on resolutions...

8773BR **Support Delivery Specialist- Remote** Madison New Jersey **Job Description** The **Support Delivery Specialist** will be responsible for incorporating proficiency and excellence to the customer support service delivery experience thereby building trust and credibility with each franchise brand. The candidate will work collaboratively across internal and external support and service teams, effectively addressing key challenges and implementing viable solutions as well as quality standards into the support delivery process that will enable a world class customer service experience. **Core Responsibilities:** + Build strong and effective relationships with internal/external customers experiencing service dissatisfaction in the support process + Proactively oversee proper handling of tickets and adherence to OLAs by L2/L3 resolver groups with an aim to drive backlog reduction and improve quality standards + Effectively collaborate on resolutions...

8782BR **Manager, Level 2 Support - Remote** Madison New Jersey **Job Description** Manager, Level 2 Support **Job Summary:** This role is responsible for overseeing the functions and providing technical customer service direction for the Level 2 Support Team under the Tech and Data group. This manager maintains all aspects of department operations including analyzing support team activities, balancing workflow, evaluating and implementing service processes, ensuring a high level of quality while meeting customer demands, and facilitating training programs. This individual will be a key contact for brand staff, providing unparalleled customer service. This person will play a key role in improving customer satisfaction and delivering coaching to team members to optimize staff performance and ensure SLAs and high-level service requirements are met. This role requires an individual with a highly developed sense of integrity and commitment to...

8742BR **Full-Stack Application Engineer - Remote** Madison New Jersey **Job Description** Full-Stack Application Engineer - Remote Job Summary: This role will be a code contributing member of an Agile, software development team – collaborating with team members to create test automation in support of high-quality, next generation software products supporting our agents, brokers, and customers. **What You’ll Do:** + Design and deliver flexible, scalable, and resilient software solutions. + Collaborate with team members to learn while building cool stuff and pursuing engineering excellence. + Leverage an automation first approach for product delivery and operational support. + Analyze, design, and prove viability of solutions. + Decompose and refine business requirements along with Product Team. + Testing applications deployed through web browsers and containers such as Electron. + Gain experience with Iterative and...